CC - Carbon Copy is very useful when you would like to send someone a copy of an email that is not directly to them, but they may find the information useful. I also find CC is an email which I don't need to respond to if I don't feel the need, but if I find the information important and relevant to myself, I can reply!
Useful when: I am working on a project with a colleague of mine and we are both dealing with a client. I want to send an email to the client, but I would like to keep my colleague involved, so I would CC the email to my colleague, while addressing the email to the client.
BCC - Blind Carbon Copy is used when you would like to be discrete about sending other peoples email address. If you would like to send a few emails of the same content but do not want others to see whom you have also sent to this is best way.
Useful when: I am seeking a quote from a few companies I would send 1 primary email and BCC the other companies so they cannot see who else I have asked a quote from.
REPLY ALL - This is useful to use when you would like to keep all recipients in the loop. But I would have to say, if you were to use “reply all” at work, you need to consider if all the recipients need to know your response. If the email was sent out to 30 people, you dont want to receive 29 replies when only the sender needs to know.
Useful when: I have sent a group email to 10 people in regards to a meeting and I need to change the date, I would in this instance, reply all and send out the new date and time to all 10 people who require the information.
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